Collection: FAQs:
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What types of watches do you offer?
- We offer a wide range of watches, including luxury, sports, casual, and smartwatches. Browse our collections to find the perfect watch for your style and needs.
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How do I choose the right watch for my wrist size?
- To choose the right watch, measure your wrist and consider the watch case size and strap length. Our sizing guide can help you find the perfect fit.
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What is the difference between quartz and automatic watches?
- Quartz watches are battery-operated and known for their accuracy, while automatic watches use mechanical movement powered by the wearer’s motion. Both have their unique appeal depending on preference.
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How can I care for my watch to ensure its longevity?
- Regular maintenance, such as cleaning the case and strap and avoiding extreme temperatures and moisture, will help extend the life of your watch. Check our care tips for specific materials.
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What is the warranty policy on your watches?
- Our watches typically come with a [mention specific duration] warranty covering manufacturing defects. Please refer to the warranty page for detailed information.
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Can I return or exchange my watch?
- Yes, we offer a [mention specific duration] return/exchange policy. Watches must be in their original condition with tags attached for returns. Please check our return policy for full details.
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How do I adjust the bracelet strap on my watch?
- You can adjust the bracelet strap by removing or adding links. We provide a step-by-step guide, or you can visit one of our stores for assistance.
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Are your watches water-resistant?
- Many of our watches are designed to be water-resistant; however, the level varies by model. Check the specifications for your watch to understand its water resistance rating.
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What should I do if my watch runs slow or stops working?
- If your watch is running slow or has stopped, it may need a battery change (for quartz) or maintenance (for automatic). We recommend contacting our customer service for guidance.
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Do you offer international shipping?
- Yes, we offer international shipping to select countries. Please check our shipping policy for more information regarding shipping fees and delivery times.